Effective Date: May 21, 2026
Welcome to CellAir™. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://cellair.co.za/ (referred to as the “Website”).
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
We may collect information about you in a variety of ways. The information we may collect on the Website includes:
Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you choose to participate in various activities related to the Website, such as purchasing products, subscribing to newsletters, or contacting customer support.
Derivative Data: Information our servers automatically collect when you access the Website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Website.
Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Website. Note: We store only very limited, if any, financial information that we collect. Most financial data is transferred to our third-party payment processors.
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to:
Create and manage your account.
Process fulfillments, orders, and payments.
Deliver products, services, or information you request.
Email you regarding your account, order, or occasional promotional marketing.
Improve the efficiency and operation of the Website.
Respond to product and customer service requests.
Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
Business Transfers: If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity.
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Website to help customize the Website and improve your experience. When you access the Website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Website.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Depending on your location (specifically in compliance with South Africa’s POPI Act), you have certain rights regarding your personal information, which include:
The right to confirm whether we hold your personal information.
The right to request access to or copies of your personal information.
The right to request that we correct, update, or delete inaccurate or unnecessary data.
The right to object to the processing of your data for direct marketing purposes.
To exercise any of these rights, please contact us using the contact information provided below.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Effective Date” of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Website, and you waive the right to receive specific notice of each such change or modification.
If you have questions or comments about this Privacy Policy, please contact us at:
CellAir™ 3 Margaret St, Glenverloch, Nigel, 1491
Phone: 010 600 0300
Email: info@cellair.co.za
